Proposta de metodologia de análise do clima organizacional para a nona delegacia regional da receita da Maringá

Abstract

The intense process of global change have led companies to adapt to the new demands of the consumer market. The quality of products and services have to be improved to compete in terms of price and market dispute. In Public Administration, companies seek to distinguish themselves by the quality of services and good service to their customers, seeking to maintain a highly competent human capital. The main objective present a proposal for organizational analysis applied to ninth regional office in Maringá-PR climate model. Thus, globalization enters the vocabulary and in the lives of public and private companies, causing the interconnection between nations so that the actions of a few influence others because communication occurs effectively by means of the powerful features of the technology communication and information. The distances are shortened and the boundaries are narrowed, allowing common within the economic, political, social, including cultural interaction experiences. The involvement of people should be considered as the central strategy for all systems of Human Resources, for the practice of these processes has a great pedagogical power. Modeled today the Selection, Performance Appraisal, Rewards for Performance and Education and Training are structured around a strategy to control people. This served to an environment with slow and predictable changes. However, the survival of contemporary business depends on the ability of conscious participation, knowledge, action and strategic thinking and innovation. These characteristics are acquired only by firms that draw their instruments of human resource management in order to continue improving the commitment for economic rewards, invest in the development of commitments to the work done by the people and the company you work for. Public organizations find ways to develop strategies to achieve targeted goals.