O caso da motivação no setor público municipal de Terra Rica - PR

Abstract

This study was to identify themes through literature and field research , what are the aspects that come about influencing positively and negatively the motivational process of the City of Earth - PR and thus more motivated servers and public service quality. A literature review of the main theories of motivation and the research theme has been developed by focusing on the theory of Two Factors , where a survey of quantitative value was applied to obtain the main factors that influence a positive and negative way in was done motivational process , the analysis of the data provided up to obtain results that represent a sampling of 63 servers researched , this first questionnaire addressed which factor the server considered the main motivating factor to work among the options put the best evaluated were job stability and the added benefit , the second time salary 13 statements were placed with a response scale with 5 options and they strongly disagree , disagree , neither agree not disagree , agree and strongly agree , the results showed that motivational factors such as professional achievement , recognition exercised by working relationship with the team and that the function provides status were positively evaluated by respondents as hygiene factors like relationship with the leadership , lack of participation in decision making and remuneration were evaluated negatively in the optical servers surveyed.