O relatório A3 na estruturação de projetos de melhoria contínua: um estudo de caso em uma empresa de abrangência nacional

Abstract

The A3 Report is a tool for continuous improvement, used by Toyota to structure improvement projects through the PDCA cycle. This case study aims to analyze the implementation of this tool in a national company. The organization’s objective is the development of a new, continuously improved culture, introducing concepts of migratory production and quality management to improve processes globally. Using participant observation and other data collection methods, a case study was developed in the first cycle of strategic initiative. The study allows to analyze in detail how the organization uses the A3 report in one of the cases treated as relevant, generating information about the positive points of the application and opportunities for improvement for the next stages of the project.