Desenvolvimento de um sistema de gestão de conhecimento em uma equipe de Fórmula SAE

Abstract

This work presents the development of a Knowledge Management System for a Formula SAE competition project. The main objective of the study is to develop and implement a functional solution to the challenge of knowledge loss within the UTFast F-SAE Racing team. The development of the Knowledge Management System was structured around three specific objectives: the creation of a standardized and didactic methodology for the production and evaluation of knowledge within the organization; the creation of a digital repository to store, organize, and categorize all produced content; and the practical implementation of the system in the Structures sub-area in order to demonstrate its proper practical applicability. The main difference between the proposed system and existing solutions lies in its strongly didactic nature and the integration of audiovisual content. It allows all types of knowledge held by team members, especially tacit knowledge, to be institutionalized and made available to everyone. The methodology was developed by dividing the project cycle into three stages: Objective Planning, Content Production, and Performance Evaluation. For each of these stages, tools were created to guide and record each process in a standardized manner. Videos were also produced to instruct project members on the proper use of the System. The Knowledge Repository, developed with the assistance of computer engineer Felipe Gaioski, was structured as a web platform and operates as an integrated digital search engine, allowing users to locate content through a flexible search mechanism that works both by keywords and classification categories. It also includes the functionalities of creating knowledge paths, recording quick insights, and labeling procedures according to their Performance Evaluation. The complete System was applied within the Structures area, resulting in a total of 27 didactic audiovisual contents developed according to the methodological guidelines of the system. By the end of the work, the System had reached a level of sufficiency that enables its implementation in all other areas of the project, although there are still gaps to be explored, such as the validation of the System through qualitative and quantitative indicators and the consolidation of its use within the organization’s culture.