Abordagem integrada para sustentabilidade na inovação aberta da indústria

Abstract

The growing adoption of open innovation by industry, combined with increasing demands for sustainability and socio-environmental responsibility, has intensified the complexity of evaluating the performance of collaborative projects. However, there is still a lack of structured methods capable of systematically measuring the non-financial outcomes of such projects, including environmental impacts, organizational learning, and stakeholder engagement. This study proposes a framework for measuring and enhancing non-financial outcomes in sustainability-oriented projects developed within open innovation programs in the industrial sector. To construct the framework, the research integrates a systematic literature review, an examination of market practices, and the identification of critical success factors related to sustainability and open innovation. A set of parameters, variables, and procedural guidelines was structured and operationalized through the development of a minimum viable product (MVP) webbased tool. The framework and the application were validated by industry and academic experts using the Delphi method. The results reveal moderate to high consensus on the relevance of personalized indicators, visual project management tools, and automated scoring mechanisms, while also highlighting limitations related to system integration, scalability, and the need for ESG-specific functionalities. The findings indicate that the proposed framework is useful, applicable, and aligned with organizational needs, although continuous refinement is necessary to achieve full maturity. This study contributes by offering a theoretically grounded and empirically validated approach for supporting industrial firms in assessing and managing nonfinancial outcomes in open innovation projects aimed at sustainability, thereby strengthening their strategic decision-making and advancing sustainable innovation practices.