A consensualidade na gestão de conflitos na administração pública: uma análise em uma universidade federal

Abstract

This study, based on documentary analysis and bibliographic review, explores the feasibility and effectiveness of implementing self-composing practices in public administration, with emphasis on their economic and managerial impact. In a scenario of scarcity of human resources, the development of good management practices emerges as a strategic necessity. Although still incipient in public administration, the adoption of self-compositional methods has significant potential to achieve greater speed and procedural economy, similar to what was observed in the Judiciary. This study focuses on the application of these practices in a Federal Public University, where employees often lack knowledge of traditional procedural techniques, such as the disciplinary administrative process, investigations and other related procedures. Furthermore, the negative impact of these processes on the personal and professional lives of those involved is recognized. Mediation, conciliation and negotiation are analyzed as instruments to address the underlying causes of conflicts and promote more humane, effective and economically viable solutions in the university context. Thus, the research seeks to contribute to an in-depth understanding of conflict management dynamics and to strengthening public governance through innovative practices.