Inteligência emocional: um fator determinante para o sucesso do gestor de projetos na construção civil

Abstract

Emotional Intelligence has been widely recognized as a crucial factor for personal and professional success. In the construction industry, where project management plays a pivotal role, the ability to effectively deal with emotions and relationships becomes even more important. This study aims to identify the relationships between Emotional Intelligence and the performance of project managers in the construction sector. Through a literature review, the fundamental concepts of Emotional Intelligence and its application in the context of project management are explored. The key components of Emotional Intelligence, such as self-awareness, selfmanagement, social awareness, and relationship skills, are analyzed in terms of their influence on the performance of project managers. Methodologically, this study adopts a quantitative approach, using questionnaires and interviews to collect data from project managers working in the construction industry. The collected data will be statistically analyzed to identify correlations between the levels of Emotional Intelligence of the managers and their performance in terms of efficiency, productivity, and stakeholder satisfaction. By gaining a better understanding of the relationships between Emotional Intelligence and the success of project managers in the construction industry, it was possible to improve management practices and promote a healthier and more productive work environment in the sector.