Proposta de indicadores de desempenho para análise da aplicação da ferramenta 5S

Abstract

Performance management is essential in organizational management, regardless of the product or service developed, and it depends on the right tools to be done efficiently, in other words, good indicators. Being one of the most famous management philosophies, the 5S tool is applied in the most diverse processes and, even though its results are recognized, in order to have a good follow-up of its implementation, it is necessary to use precise indicators to help in the evaluation of the performance of the process to which it is applied. Based on this, this work aims to propose performance indicators related to the application of the 5S tool in organizations. For this, it was necessary to examine the literature on performance indicators and the 5S philosophy in companies, identify performance measurement methods in the practice of the philosophy and suggest related performance indicators. A bibliographic survey is then carried out, through a systematic review of the literature, which leads to a set of articles where opportunities for evaluating the indicators used can be identified. So a portfolio of journals compatible with the theme was composed, in which 7 opportunities were identified, where it was possible to evaluate such indicators and propose new ones, related to each sense of the 5S philosophy.