Mapeamento do fluxo de planejamento de distribuição: Otimização no processo de inbound x outbound na área de supply chain em uma indústria de alimentos

Abstract

The supply chain can be defined as a set of interconnected arrangements through which companies and organizations offer their products and services to consumers. Consumers are now looking not only for the best price, but also for other factors, creating a competitive market and seeking a balance between cost, quality and time. One of the ways to remain competitive in the market is to detail production and administrative processes, with the aim of eliminating possible bottlenecks that don't generate value for the end product. In this way, logistics and information flow management throughout the chain make it possible to assess strengths and weaknesses, helping to reduce costs, make decisions and increase efficiency. The aim of this case study was to map the inbound and outbound process in the supply chain area and identify points for improvement, in order to propose an optimization. Through the study of the current process, data collection and analysis, the design of a new tool was proposed, where the following benefits are expected after the application of automation: better sizing of DC capacity, reduction of deviations, stays and spots, greater assertiveness in the volume generated and increased frequency of information. Therefore, due to the importance of the inbound and outbound process, the optimization of this tool is of fundamental importance not only for the planning area, but also for the management team.