A crowdsensing tool for smart cities focused on citizens engagement

Abstract

Urban agglomerations have several characteristics that require attention on the part of governments. One of them is the management of services offered to the population, which is always a constant challenge due to the frequent occurrences, and in different locations. Monitoring these occurrences is as challenging as solving these problems, as it requires investments to monitor them. Resources for this monitoring are scarce, and not all municipalities have the necessary amounts. In this sense, this study proposes a public management tool called DataCidade that uses Crowdsensing technology, dispensing with high investments, and counting on the participation and engagement of citizens to monitor daily problems related to traffic, infrastructure and the environment. To support this research work, a systematic literature review was carried out using the Methodi Ordinatio methodology. We sought to identify applications and opportunities for Crowdsensing in Smart Cities, as well as find possible challenges, which led to the structuring of the Datacidade application. DataCidade envisions citizens to act as sensors, reporting issues through the mobile app that collects the data and presents it on a web platform dashboard composed of a heat map, time series graphs and tables that will support decision making.