Uma investigação sobre adequação de modelos de predição de defeitos em ambientes industriais de desenvolvimento e teste de software

Abstract

One of the great efforts of software development companies is to reduce the costs of their work teams, as well as improving processes to have more reliable software. Thus, one of the ways used to achieve this goal is the use of predictive tools. Such tools seek to analyze and find points in the software that are more likely to predict the most problematic areas, in addition to facilitating the management of infrastructure and human resources to analyze and resolve defects in a focused way, preventing new problems from being inserted in future changes and increasing the reliability of the final product. However, few companies use such prediction tools in their process, this is due both to the lack of evidence of improvements when using them, and to the change in internal and cultural processes, demanding a high level of maturity so that it can be correctly applied and bring explicit results. As a way to contribute to this theme, this work applies a predictive tool for defects and non-conformities already available in real situations, so that the scenarios for applicability and necessary guidelines are identified for this tool to be used in real development environments in the industry. Among the contributions of the work, the reports of experience by adding quality ceremonies within agile development teams stand out.