Estudo da implantação da gestão de TI em legislativos municipais: estudo de caso na câmara municipal de Curitiba

Abstract

This work aims to carry out an impact analysis of the formulation of an IT management policy in public authorities, especially in the legislature , with the Municipality of Curitiba as a case study . For this analysis were done literature surveys about the situation where similar plans are in other public institutions ; which used tools and practices that are suited better to the particularities of public environments . Was applied even an interview with some managers of the institution, and questionnaire with some of the other servers , to determine what the current management environment of the House , in order to devise points subject to improvements and what the gains that could be targeted. Based on the literature review and data collection of interviews and questionnaires , it was found that the implementation of an IT management policy in this public agency would be a complicated and low success rate task, given the current management culture problems and difficulty of intersectoral communication, dismantle any possibility of a more cohesive and formal management arrangement.