Utilização do ciclo PDCA para melhoria no processo produtivo: Estudo de caso em um processo com alto índice de retrabalho

Abstract

This work aims at analyzing and stratifying data. Solutions and improvements in the productive process. The stratification of the data through the Pareto chart made it possible to find a sector and a process that holds the highest value related to a cost of non-quality in the production process. A company in question holds a surface treatment technology and this has a very delicate process, any deviation can lead tore work or scrap parts, surface treatment aims to increase the life and durability of parts that will be subjected to severe environments. A multidisciplinary team was call for the study of the process and was made a brainstorming of ideas in the way to improve the process, after finding three solutions, two that have a quick implementation and one with a long-term implementation. A plan was made using the PDCA methodology. The short-term projects were implemented and generated good results in a period of two months and the long-term project is in the process of costing and subsequent approval of the company's board of directors.