A implantação do Sistema Eletrônico de Informações (SEI) na UTFPR: uma visão a partir do princípio da eficiência na administração pública

Abstract

The spread of Information Technology to almost all sectors of society is a reality of modern life. Currently, most of the processes are electronic and digitized, including in the public sphere. This is because, the Administrative Constitutional Principles, inserted in the Federal Constitution, evoke a public service that ensures efficiency in its activities, which ultimately revert to the benefit of the community. In this sense, the implementation of SEI software (Sistema Eletrônico de Informações) at the Federal University of Technology - Paraná (UTFPR) is part of a project for the modernization and improvement of administrative activities. In addition, SEI is a platform of modules and features that maximize administrative efficiency. The choice of this software was mainly due to its free availability, which led to the dissemination of SEI in most of the Higher Education Institutions and various public agencies. In July 2017, UTFPR started to use SEI in most of its processes, covering areas such as purchasing, communication, internship, graduation and postgraduate, material and assets, planning and management, human resources, among others. Thus, the analysis of the implementation of SEI in the UTFPR, especially if it is consistent with the Constitutional Principle of Efficiency, is the objective of this work. This finding is relevant, as the implementation of SEI in the institution transformed the work environment of servers. Nevertheless, the concept of efficiency used at work is the one employed in administrative science, which links the notion of efficiency with efficacy and effectiveness. To perform the research, a literature review was initially used, to later use closed and open questionnaires, in addition to interviews with strategic people in the institution and from different departments. To reach a conclusion, a series of indicators were investigated with the users of the system, such as: agility, speed, reliability, organization, user friendliness, among others, which bring a prognosis in the execution of the institution's services, after the advent of SEI.