Sistema para controle e acompanhamento de manutenção de informática

Abstract

Efficient asset management and equipment maintenance are fundamental to ensuring service continuity and productivity in organizations, evolving from manual controls to computerized systems that ensure greater reliability. In this context, this work aimed to develop a System for Monitoring and Managing IT Maintenance tailored to the university environment. For development, the Scrum Solo agile methodology was adopted, adapted for individual developers, and the JavaScript language was used as the technological base, employing the VueJS framework for the frontend, the NodeJS environment for the backend, and the PostgreSQL Database Management System for data persistence. The obtained results included the specification and implementation of a functional web application that features access control and profile differentiation, allowing users to open requests and technicians and administrators to manage the complete maintenance cycle. It is concluded that the proposed solution assists in the control and preservation of the institution's assets, extending the useful life of the equipment and ensuring its availability for academic use.