Aplicação de modelo de gestão de projetos na internacionalização de uma empresa de produtos eletrônicos

Abstract

Projects play an essential role in human life and have their own life cycle, where proper planning is critical to achieving successful results, whether it is a simple day-to-day project or a large multi-million-dollar project. Project management aims to combine good planning with the analysis of results, where various metrics can be observed to understand how this project can impact the lives of the people and/or companies involved. In order to implement a project management methodology within an electronics company, this paper presents the study carried out using project management tools and the application of the PDCA methodology (Plan, Do, Check and Act) as a way of structuring an export sector. During the work, tools used in this structuring were presented, such as the use of the Status Report, the study of Performance Indicators and POP (Standard Operating Procedure), as well as the development of a structure for the PDCA cycle within the company. After the application of the project, it was possible to see that the export department had standardized the procedures that govern the internal documents, which made it possible to record and transfer information to new employees.