Proposta de implantação de um sistema de controle de qualidade por meio da filosofia do autocontrole

Abstract

This study aimed to propose the implementation of a system of quality control, through the philosophy of self-control. Using bibliographic research, we studied the concepts and technical support for the implementation of self-control, such as: management and process mapping, standardization, brainstorming, Pareto analysis, Swot analysis, inspection plans, diagram cause and effect and sampling plans PDCA, the latter being the toll that will base the practical application of work. The idea of proposing the implementation of this philosophy arose from the neeed to improve the quality indicators in the production cell line artistic brushes, wihich has shown high levels of scrap and rework. The practice of verifying the quality only at the end of the production is rooted in people as a model considered normaly, and this fact contributes decisively to the increased costs and customer dissatisfaction. With the implementation of self-control we intend to pursue and expand the involmement of all stakeholders in the sector in question, which is fundamental to the success of philosophy.