Análise e sugestão de melhoria para o sistema de comunicação interna entre PCM e mantenedores para controle de indicadores de desempenho

Abstract

The importance of the maintenance in the productivity of enterprises is growing over the years, especially with its evolution, accompanied by the creation of maintenance engineering, providing better manage resources used. To make decision with respect to maintenance are used performance indicators, which are required to be based on accurate and detailed information. With the description of the generation of information in the company based on the internship experience and the identification of nonconformities of information on failures, it was possible to propose the use of the fault tree and standard operating procedure, focused on the maintenance, as an aid in the search by consistente information on and development of more reliable indicators.