Elaboração de um instrumento de avaliação de qualidade de obras públicas sob a percepção dos seus usuários

Abstract

The work, which has the overall objective to elaborate an evaluation instrument of the quality of public works in the perception of its users, it constitutes of elaboration of questionnaire with direct and objective questions about the performance of the building in questions and its acceptance in the opinion of its users. After one study was prepared questions with theoretical background in Performance Standard and post occupancy evaluations. In order to comply with the initial objective was applied in two works at the Federal Tecnology University of Paraná on the campus of Campo Mourão in the form of test, evaluating the questionnaire, it was well prepared or had flaws.