Processos de engenharia de software na implantação de plataforma global: abordagem prática em um cliente da Tata Consultancy Services

Abstract

This work presents a case study on the implementation process of an online platform. The application, owned by a client company of a technology consulting provider, had already been in global operation since 2018. The main objective is to describe the stages and challenges of the expansion project, carried out between May 2025 and September 2025, from the perspective of software engineering and project management. The methodology adopted was the Scrum agile framework, which guided the planning, development, and deployment activities. The solution's architecture is based on a headless Content Management System (CMS), with microservices developed in Node.js and executed in a serverless environment (AWS Lambda). As a result, the new locale was successfully implemented, validating the team's scalable architecture and agile processes. This monograph details the technical and management challenges faced, the solutions applied, and the lessons learned, contributing a practical account of the internationalization of robust software within a corporate environment.