Sistema web de gerenciamento para bares e restaurantes

Abstract

The bar and restaurant sector has shown significant growth, driven by the increasing need to enhance operational efficiency, especially considering the growing demand for delivery services. In this context, the present study proposes the development of a web-based system aimed at integrated management and optimization of operational processes within these establishments. The system includes essential functionalities such as inventory control, financial management, user authentication, and report generation. Based on well-established technologies — such as Node.js, React, and PostgreSQL — the solution seeks to enhance business performance through scalability, ease of maintenance, and efficiency. The system's implementation demonstrated practical effectiveness, evidenced by features such as fast sales processing, an interactive table interface, and automated submission of evaluation forms. The reuse of dynamic components contributed to visual standardization and simplified maintenance. Additionally, dashboards and reports provided administrators with a comprehensive and data-driven view of business performance. Although the results obtained in the development environment were satisfactory — as the proposed objectives were achieved with the implementation of the planned features — it is important to note that the system’s market potential still depends on validation with end users. So far, only informal testing has been conducted, which limits more definitive conclusions about its effectiveness in real-world scenarios. Nevertheless, based on the implemented solution, it can be stated that the system shows potential to contribute to the professionalization of management in small and medium-sized food service businesses, promoting greater control, agility, and quality in customer service.