A relevância das soft skills para a Indústria 4.0

Abstract

The literature understands each industrial revolution as a process of major technological transformation. Currently the world is transitioning to the 4th Industrial Revolution, where technology is increasingly integrating machines and humans in real time. This new industrial model was named in Hannover in 2011 as Industry 4.0. In this line of reasoning, there is a significant impact on the nature of the work performed in this sector, whether from the employee's perspective, or from the employer's perspective, through the human resources sector. These impacts will lead to a change in the requirements for the occupation of professional positions in Industry 4.0. The present work aims to identify the main soft skills needed to compose the profile of this Professional through a bibliometric analysis using a base of 100 previously chosen articles. This collection, treatment and analysis should help in the understanding of the requirements for Industry 4.0 workers. As a conclusion, this paper points out four competencies that are most relevant for these professionals. These are: Communication, Problem Solving, Teamwork, and Leadership.