Gestão de processos e melhoria contínua em uma empresa do setor metalúrgico

Abstract

The objective of this research is to analyze the Process Management of a customized elevator product line in a metallurgical company, applying concepts related to Continuous Improvement with the aim of optimizing the sectors related to the production. The Lean Manufacturing philosophy was a conceptual pillar used in the analysis of processes. One of the objectives was to describe the possible reduction of waste and optimization of process. The work was developed by identifying areas with time an movement waste, both in the production and assembly sectors. In addition, the Planning and Production Control sector was analyzed with an emphasis on forecasting demand for theses products, aiming to establish a constant an planned production of parts with higher production volumes. As a methodological approach, the research employs a Qualitative and Descriptive approach, using the Research-Action as method. As for the results obtained, it was found that the application of Lean Manufacturing concepts resulted in significant improvements in the production and assembly sectors, with a considerable reduction in time and the elimination of process waste. Furthermore, there was an optimization of the assembly layout and the finalization of the product packages. As a result, the company is prepared to replicate these approaches in the analysis and improvement of other product line if desires.