Instrumento de avaliação e implementação da aprendizagem organizacional no teletrabalho das universidades federais

Abstract

Teleworking is understood by many as a type of work in which the working day takes place outside the physical environment of the organization, with the use of technological means capable of helping to carry out and control work activities. Decree No. 11,072/2022, together with Normative Instruction No. 24/2023, established this modality as a work format in Executive Branch units, with the institution of the Management and Performance Program (PGD). Faced with this new reality, the Framework of the 4Is of organizational learning (intuition, interpretation, integration and institutionalization), designed by Crossan, Lane and White (1999), can be an effective tool for the success of teleworking in Brazilian Federal Public Universities. This is because each of these elements plays an important role in promoting a culture of continuous learning and adaptation to the remote work environment, contributing to the improvement of administrative activities and the achievement of better institutional results. The combination of organizational learning and teleworking can bring significant benefits to the performance and modernization of work activities. The objective of the research is to analyze the possibility of applying organizational learning through the 4Is Framework, in teleworking provided for by the PGD in Brazilian Federal Universities. The study was developed through qualitative, exploratory research, using a data analysis technique based on bibliographic and documentary research, with data analysis carried out with the help of the Iramuteq software for data categorization and subsequent content analysis. As a result, it is highlighted that it is possible to apply the 4Is Framework to improve organizational learning in teleworking services at Federal Universities. And to assess this practice, the work proposes an “Instrument for Assessment and Implementation of Organizational Learning in Teleworking at Federal Universities”. The proposed instrument makes it possible to effectively apply organizational learning, seeking together with everyone involved, at all levels of the University’s hierarchy, practices for circulating information and solutions for institutional processes and thus ensuring that this practical knowledge is taken to all the instances, consubstantiating their institutionalization.