A aplicação do Diagrama de Ishikawa e do ciclo PDCA na redução de perdas de varredura em uma indústria de massas

Abstract

In the current scenario, where companies are immersed in a highly competitive market, it is crucial to efficiently utilize available technologies and resources in favor of the organization, reducing production costs and improving profitability. In this regard, this research focused on a pasta production process and aimed to mitigate waste rates. The study was based on field research and employed a quantitative-qualitative exploratory methodology. The objective was to analyze the noodle manufacturing process, specifically the reasons for the loss of sweeping in the long pasta line. For this purpose, quality tools such as the "Ishikawa diagram" and the "PDCA cycle" were used, with the former aiming to identify the main causes of sweeping loss and the latter to plan improvements. As can be observed, the results obtained included a 14.1% reduction in the sweeping rate, which equates to over 69,000 kg of noodles in one year. Additionally, the standardization of operations was achieved, resulting in an estimated increase in revenue of R$103,510.00 per year. Finally, an improvement in employee self-esteem was noted, along with increased managerial involvement through training and guidance.