Modelo de informação para gerenciamento de mudanças de engenharia na indústria automobilística

Abstract

The industry, in general, undergoes a series of transformations over time. In the automotive sector, changes are valuable not only in terms of cost reduction but also in the quality of the products and processes involved. Nowadays, the main objective of the automotive industry is reducing costs and at the same time, promoting processes optimization, thus maintaining the quality of its products. During the stages of a project and/or the serial life of a product, (period in which a product is serially manufactured) demands for engineering changes are inherent to happen, whether internal or derived from the customer. The management of these changes, when poorly done, can cause costs and problems of all kinds. The proposed work aims to analyze the impact of engineering changes in the automotive industry, creating an information model that serves as a guide for the management control of engineering changes. The research methodology was based on Design Science Research that helps to carry out an orderly sequencing, through its constituent stages. Some IDEF0 models were created for the management of engineering changes, they were validated against the initial objectives, and making a weight with the results obtained in the SWOT matrix, performed by potential users who evaluated it after the presentation of the guide, which pointed out improvements, however with a satisfactory end result.