Estudo sobre mineração de processos: histórico e tendências do mercado

Abstract

Digital Transformation has become crucial especially in the 21st century, an important technology tool that can break old and solidified businesses and leverage ideas and companies that make it their mission. With the ease of access to mobile devices, each year manufactured with greater processing power, it is clear this information can be more accessible, distributed and used to streamline procedures. Process mining is a relatively new science that is at the intersection of computational intelligence and data mining whose purposes are process analysis and modeling. The idea of process mining is the discovery, monitoring and improvement of real processes by extracting knowledge from a set of event logs available in data storage systems. Through process mining, it is possible to check the conformity of models, monitor deviations from operations, build new models by simulation, expand such models, repair them and create predictive models. This allows support to business processes in order to provide competitiveness and agility for changes. Process mining techniques also allow the opportunity for improvements in organizational compliance, as well as the validity and reliability of the organizations business model. In this sense, several process mining algorithms have been implemented both in academic and commercial systems, and by several manufacturers, which provides an important research area for Business Process Management. With this, the academic world, together with software development companies, contribute to the development of the Process Mining area.