Gestão e logística aplicados para otimização de resultados obtidos por uma pequena revendedora de autopeças

Abstract

Brazil has a vehicle fleet of about 111 million, which makes it more attractive for the autoparts replacement segment. A business in this area has all the potential to grow, although to reach this it needs systematic management combined to a good organization. Relying on this, this work aimed at an optimization of results obtained by a small autoparts retailer applying the concepts of the philosophy of technical management known by lean manufacturing, that has the goal of producing with the maximum resources saving and in this way maximize company profits. To reach this, it was necessary to do a panoramic analysis about the company activities, how these activities were carried out, identify points for improvement, identify waste and others. The concepts of Lean Manufacturing were applied simultaneously to a switch of the business storage place that started when the pandemics reached a large scale (2021). Despite that, it was possible to see an improvement at the average annual value of sales between the years 2019, 2020, 2021 and 2022. The changes were quite effective, bringing improvements to the activities, organization of the storage place, search for new business techniques on the internet, and providing to the clients a top notch service, mainly in the new products location. All the effort in this resulted in an increase of 42,91% at the annual sales average in the year of 2022 in comparison to 2019.