O papel do gestor sob a perspectiva dos colaboradores: o caso de uma empresa familiar do Paraná

Abstract

This paper presents a discussion about the role and the importance of the manager in family organizations, demonstrating that the manager 's performance has undergone some significant changes over the last few years, mainly concerning to the organizational relationships in which the human being happens to be seen as protagonist in organizations, demanding of them a new way to lead teams. Thus, the objective of this study is to investigate, according to the employees' perception, the performance of the managers in a family business in Paraná, through the application of questionnaires with closed questions, in order to understand the main issues to be improved. The most significant results were the good performance of the managers, who stood out positively in most of the items investigated, showing that the managers are significantly solicitous with their employees.