Medição de desempenho e proposição de melhorias ao processo de desenvolvimento de componentes em uma montadora de automóveis

Abstract

The growing competitiveness between the companies makes primordial the search for excellence on what they do, including the production and the development of new products. It is known that new products have fundamental importance on company survival, once the customers always look for new stuffs. By this way, to develop products with more fastness and fewer resources shows be an alternative for the organizations keep itself competitive. Aiming to control and identify the good track of its processes, they use indicators that measure its performance. In this report is carried out initially a review of the literature regarding the Product Management Process, creation and the relevance of indicators for measuring such development processes, as well as, about some methods to measure the product development performance. From this review on, they are selected three models to measure de performance of the phases preliminary project and detailed project of process development of a Otto’s engines electromechanical components of a huge car maker from Curitiba Metropolitan Region. It is also presented the operation of the development process of this company and detailed the specific steps which it would be applied the performance measurement. They are described the indicators that are in use now a days by the carmaker, and, through the application of the chosen valuation models, it evaluates the carmaker development process. Furthermore, they are proposed improvements that can raise the carmaker’s product development process efficiency and the indicators use.