Diagnóstico e proposta de ações de gestão da manutenção em linhas de transmissão

Abstract

This research presents the current structure of the management of people and processes associated with maintenance of transmission lines ItaipuBinacional. It brings the result of research conducted with the maintenance team lines, focusing on identify the good and bad points. It displays the diagnosis the possible causes dissatisfaction of the group, how to evaluate performance, distrust about the promotion criteria, and lack of communication with the Maintenance Engineering, among other things, that they are contributing to the degradation of the working environment. The study also suggests from the diagnosis of the causes of the problems, a plan of action, based on bibliographic research and experience of best practice maintenance management, seeking the general improvement of team performance maintenance lines, both in the motivational field and processes. Finally, a discussion is made about de viability for implementation of those actions, considering the context of ItaipuBinacional.