Logística reversa do poliestireno expandido: um estudo de caso na região de Ponta Grossa

Abstract

Reverse logistics has been gaining prominence due to the organizations' responsibility to the product life cycle, whether due to legislative issues or customer satisfaction. The present work has the objective of carrying out a case study in the city of Ponta Grossa, in the state of Paraná, where it is intended to map the reverse chain of expanded polystyrene (EPS) in order to identify the barriers that impede the efficiency of the process. To better understand the barriers that prevent the EPS from returning to the organization of origin, a bibliographical survey was carried out to confront theory and practice. Data were collected through questionnaires made to consumers, the company that reprocesses expanded polystyrene, as well as visitation and subsequent interviews with the managers of the Acamaro cooperative of the city of Ponta Grossa and points of collection of the expanded polystyrene.