Levantamento, análise e sugestões de melhorias no nível de serviço na coleta, armazenagem, movimentação e distribuição de encomendas e cargas em empresa transportadora: estudo de caso

Abstract

The correct management of logistics network contributes to earn outstanding results of organizations. In this process, the companies have the possibility to work there with suppliers, customers and markets integrated manner. Coordination and collaboration between the different actors involved and increasingly critical. The availability of adequate infrastructure enhances gains in efficiency and effectiveness productive system. This work was carried them a branch of the Medianeira - PR a Carrier freight and orders. Active from 1995 operates them several cities in the southern region of Brazil. The development of the logistics sector investments in own fleet and routing, possible to expand the level of services, meeting deadlines and higher quality service provided no. The work was performed effecting survey and analysis of practices used with goal suggest improvements in collection, storage Systems, handling, distribution and freight orders, like your responsibility.