Gestão de pessoas em ambientes de pesquisa, desenvolvimento e inovação em empresas inovadoras

Abstract

The companies’ presence in a global market requires innovation and competitiveness within global production patterns. Therefore, they need qualified professionals in Research, Development and Innovation (RD&I) environment. A major challenge for innovative companies is related to how to keep these talents in their RD&I sectors. The aim of this PhD dissertation is to propose a set of policies and personnel and innovation management practices in RD&I environments for innovative companies. We conducted a qualitative research and content analysis. For data collection we used a questionnaire based on four categories constructed from the content analysis: policies and management practices for human resource, policies and personnel management practices, policies and management practices for innovation and work environment. It was identified nine companies as innovative, located in Parana State with a total of seventeen respondents. These companies were selected due the presence of areas or sectors for innovation. Our results showed that policies and management practices has an important role on personnel management in innovation environments. Personnel permanence on the other hand can be achieved with the possibility of professional growing by salaries, benefits and incentives that has to be compatible with the market. In these environments, practices of personnel management are essential for the development and motivation of the team, by autonomy, clarity in the goals, real feedback and appropriate leadership with the maturity level of the team. The work environment also interferes in the management since it can contribute or damage the trust development and the partnership between manager and others members team of RD&I. Work environment with greater flexibility can contribute to decrease stress and to increase the collaboration between different members of the team. Results also demonstrated the need for companies to qualify their managers in order to deal with the RD&I staff. The usage of policies and management practices for innovation has an important role to stimulate innovation. Development of technical, contextual and relationship skills are importants to increase the manager’s action in these environments. The knowledge and use of project management practices can influence on the manager’s performance. Likewise, the managerial behaviors can influence in the environment of work and in the actions of other team members.