Utilização das técnicas de gestão de estoques na melhoria do desempenho organizacional de uma microempresa

Abstract

The commercial scenario or provision of services in Brazil for micro and small enterprises (SME) is increasingly competitive and demanding continuous improvement and grater management capacity of its managers.The way of surviving is by adapting its operations into lower costs. Focusing on this aspect, the present work has as an objective to propose an adequate management of stock to the current situation of the analyzed company. -family run micro enterprise, active in the business of construction materials in Curitiba, for over twenty years, reorganizing and addressing the materials, relocation of materials by categories, and implementation of the ABC classification. For this we used the method of action research through a case study with semi-structured interviews to identify with the company's manager and staff points to be worked out. Upon completion of the consulting and implementation of some proposals gave better control of the most important items in the shop (items A); concentration of 100% of the sold lamps - both in sales area, and in storage; cleaning in product entries (elimination of duplicate entries and products that have already left line) and customers.