Estudo de critérios para avaliação de fornecedores em uma empresa têxtil

Abstract

Logistics systems have been recognized as strategic tools, aimed at increasing the level of service in the relations between suppliers and customers. These systems support decision-making and control processes of the goods to the final product. The decision support methods with multiple criteria are characterized by the ability to analyze scenarios decisions incorporating quantitative and qualitative criteria. The selection of suitable suppliers are of utmost importance, since this directly affects the production and quality of the goods / services offered by the organization. This study aimed to identify the criteria and supplier selection factors, which are considered more significant within the supply chain in a textile company located in northern Paraná, seeking the ranking and weighting the analyzed circumstances. For this, we used the method of Analytic Hierarchy Process (AHP), which refers to a multi-criteria method to assist and justify decision-making, which made it possible to obtain the weighting of the criteria and factors from the preferences that company prioritizes, converting human judgments or preferences in numerical values.