Terceirização de serviços continuados em uma Instituição Federal de Ensino Superior (IFES) e seu sistema de controle de mão de obra com dedicação exclusiva: uma proposta de uniformização

Abstract

Outsourcing services is a management strategy widely applied in business and public administration as a way for organizations to gain in efficiency, productivity and cost reduction. In hiring what only the cost reduction is sought, there may be the precariousness of labor relations, with the circumvention of social and labor rights. In the public sphere, the Administration has the power/duty to supervise the execution of contracts in a managerial, technical and administrative manner, through servers appointed for this purpose. In hirings in which there is an exclusive dedication of labor, the Management must adhere to the fulfillment of the social and labor obligations by the outsourced companies, so that they are not liable for the breach of these obligations. It is up to each body to elaborate specific procedures for the supervision of contracts, taking into account the legislation and the specificities of the contracted object. This research aimed to investigate the procedures adopted in the administrative supervision of contracts with the exclusive dedication of labor on the campus of a Federal Higher Education Institution. Data collection took place through the application of a questionnaire, which sought to identify the procedures adopted in each campus. We performed a data analysis by using descriptive statistics, creating strata that allowed the identification of similarity in the procedures adopted in the inspection. Afterward, we applied the Fisher's Exact Test to investigate whether the socio-demographic characteristics of the inspectors and other variables were significantly associated. In the execution of the contract inspection procedures, this was not confirmed and it was concluded that the inspectors perform the inspection in a non-uniform way among the IFES Campus, find obstacles to perform their activities arising from the lack of training and instruction manuals. To carry it out, a we created a practical manual for administrative supervisioned.