Otimização do processo gerencial do setor de PDI utilizando o método Pereira Junior de gestão por processos

Abstract

Companies have faced significant challenges in remaining competitive and up to date. Investments in the Research, Development and Innovation (R&D&I) sector are on the rise, highlighting this need. In order to remain in the market, it is essential that companies continuously improve their internal processes. For effective performance, it is crucial that the sector follows an efficient management model. With this in mind, the present study proposes the application of the Pereira Junior Process Management Method in the Packaging R&D&I sector. To understand the process in its current form, it was necessary to identify and analyze potential inconsistencies using quality tools, concluding with improvement proposals for the sector. As a result of the method application, it was possible to map and classify the sector processes, identify failures such as lack of standardization and low traceability, and propose performance indicators along with a structured improvement action plan. Each stage was validated by the sector manager, demonstrating fidelity and feasibility of implementation, and contributing to the continuous improvement of R&D&I Packaging management.