Aplicação da pirâmide da qualidade como ferramenta de priorização de ações de prevenção em processos industriais no setor agroquímico

Abstract

This study aims to structure and apply the Quality Pyramid as a tool for prioritizing preventive actions in industrial processes in the agrochemical sector. The proposal arises from the growing demand for efficiency and safety in production processes, especially in sectors that handle sensitive products such as agrochemicals. The research adopts a qualitative approach, through a case study, utilizing theoretical review, interviews, document analysis, and practical application of the tool in the processes studied. The Quality Pyramid stands out for its hierarchical structure, which helps identify critical failures and organize strategic actions to mitigate them. The results obtained allow us to observe the positive effects of applying the tool in Quality Management, demonstrating better managerial visibility of events, greater standardization of records, and a strengthened preventive culture in the analyzed units. Although quantitative analysis was not the focus of this study, it was possible to qualitatively observe an evolution in the maturity of the management system, driven by the dissemination of indicators and the integration of the tool into decision-making processes.