Metodologia design thinking aplicada à treinamento na empresa júnior

Abstract

The present Final Paper addresses the Design Thinking Methodology Applied to Training in the Junior Enterprise. People Management (PM) is defined as the managerial function that advocates for the participation of people in organizations to achieve organizational and individual objectives. The identified problem lies in the difficulty of junior enterprises in implementing economical and efficient competency development practices to increase organizational efficiency. The General Objective of this work is to elaborate a training program for the members of the junior enterprise, using the parameters of Design Thinking. The research methodology adopted is qualitative, with an explanatory objective and an action-research method. In this scenario, the use of Active Learning Methodologies, which are based on real or simulated experiences to solve challenges and promote autonomy and creativity, is essential. The practical application, carried out at the Production Engineering Junior Enterprise of UTFPR, was developed in 5 steps and was defined based on a soft skills diagnosis via the Likert scale, which identified creativity and time management as the most critical competencies to be improved. From the obtained results, it was found that the evaluation of training satisfaction was carried out through feedback collection at the end, again using the Likert scale. The evaluation of the training demonstrated a high degree of satisfaction and effectiveness, since the most positively evaluated criteria were the good conduction of the training, the application and understanding of the Design methodology. The most negative perception was in relation to the time allotted to each stage (immersion, ideation, prototyping, etc.), indicating a reservation regarding the activity schedule.