Aplicativo mobile de pesquisa de satisfação para academia de tênis de mesa

Abstract

In various sectors, companies seek profit. In this context, a fundamental piece for this to happen is customer satisfaction, which is essential in a competitive market. To achieve the highest possible satisfaction for customers, companies need to understand this satisfaction, and this is done through satisfaction surveys. These can be carried out by different methods and ways, including through apps. Many of these applications are made in ways that can be used for various scenarios, allowing, for example, the customization of the questionnaire in various ways. This ends up making the application more confusing to the user, and consequently does not address desired functionalities for certain scenarios, such as this work. Thus, this project aims to present a React Native satisfaction evaluation app for Android and iOS, targeted at table tennis academies, available for Android and iOS