Aplicação do mapa de fluxo de valor em uma empresa fabricante de urnas funerárias

Abstract

In the funeral urn manufacturing sector, efficient management of production processes is especially important due to the sensitivity of delivery deadlines, as this is a product demanded in urgent and unpredictable situations. Furthermore, demand can vary significantly, requiring production flexibility. This sector often has informal and poorly standardized processes, making it difficult to identify waste and compromising operational efficiency. Given this scenario, this work proposes the application of Value Stream Mapping (VSM) in the production context of a funeral urn manufacturing company to analyze the current production flow, identify waste, and propose improvements focused on reducing lead time. Although VSM is widely discussed in the literature, its practical application in the funeral urn manufacturing sector is still scarce, highlighting the relevance of this work for optimizing the company's operational efficiency and contributing to the advancement of scientific knowledge in manufacturing. To this end, an applied methodology with a quantitative approach was adopted, based on a case study. Data collection was carried out through direct observation, time studies, and document analysis. The application of VSM in the case study revealed bottlenecks and waste. The VSM of the current state showed a lead time of 2 days and 4 hours. The proposed future state reduced the lead time to 1 day and 7 hours, confirming the technical feasibility and high convenience of the interventions, which require low investment and improve operational efficiency.