Competências para a indústria 4.0: uma perspectiva comparativa de gestores brasileiros e argentinos

Abstract

This dissertation adopts the Scandinavian model model and is therefore based on the article “Skills for Industry 4.0: A Comparative Perspective of Brazilian and Argentine Manager”. The purpose of this dissertation is to analyze, based on the aforementioned article, the correspondence and discrepancy between the importance attributed to and the perceived performance of the required human competencies, from the perspective of managers working within the context of Industry 4.0 in Brazil and Argentina. To achieve this goal, the characterization of competencies was organized into six domains, and a comparative analytical model was applied using the “Importance– Performance Analysis” method, comparing the importance assigned by managers with their perception of performance. A rating scale was defined to identify correspondences and discrepancies between these two dimensions. Although the order of importance among the competencies in both countries shows similarities, the analysis reveals significant differences in the ratings assigned by managers from Brazil and Argentina within the scope of Industry 4.0. The results indicate that Argentine managers perceive workers’ performance as being more closely aligned with the importance of each competency category — a perception that differs from that of Brazilian managers. Nevertheless, the findings show that both countries need to advance in this field, promoting adjustments in the education and professional development of workers so that they do not fall behind in this new industrial era.