Aplicação de um método de gestão por processos em uma unidade de armazenagem de grãos no oeste do Paraná

Abstract

Brazil is the second biggest producer of soybean in the world and Paraná is the third biggest producer in the country. Due to the great amount of grains, the storage is necessary after the harvest. Some factors can interfere in the quality of the soybean during storage life and can cause spoilage. For this reason, it is necessary to use methods to reduce the damage caused to the product. Because of this, the Business Process Management allows an identification and resolution of points of improvement and resolution of problems aiming at reducing wastes. The Pereira Junior Method of process management is composed by three phases, the knowledge of the process, analysis of the process and optimization of the process. That said, this work was developed on a storage of grains company, located in western Paraná, especially in the process involving soybean. The research consists in a case study using the Pereira Junior Method. The application allowed to know the process and identify the strong and weak points. The root causes of the problems were determined and after were developed action plans that aim optimize the process and reduce the found waste. It was suggested to the company the application of the proposed plans, in order to achieve the expected results.