Desenvolvimento de um painel para a gestão à vista por meio de indicadores de desempenho voltados à indústria da construção civil

Abstract

It is evident that the construction industry requires improvement in its management, monitoring and controlling. To achieve this, the utilization of performance indicators in a transparent and efficient manner is of paramount importance. One effective method is visual management, or a dashboard of indicators, which provides a clear and accessible visualization of the main performance parameters, facilitating decisionmaking and continuous process improvement. In this study, a panel of performance indicators for the construction industry was proposed through a survey of the main indicators used in the sector, followed by validation of these indicators by professionals in the field. By analyzing this combination of information, the final proposal delivers a version of the dashboard that aims to provide a clear and detailed view of the indicators that were considered most important. The panel offered a detailed and clear analysis of the main indicators, organizing them into categories such as ‘Added Value’, ‘Productivity Quality’ and ‘Safety and Sustainability’. This ensured that management was based on concrete and pertinent data that fostered more effective and transparent administration.