Gamificação para o treinamento de lean thinking: uma proposta para o aperfeiçoamento da cultura 4.0

Abstract

The advancement of Industry 4.0, with technologies such as cyber-physical systems, the Internet of Things, and smart factories, has intensified the demand for skilled and adaptable professionals to meet new technological requirements. However, companies often face challenges related to the lack of the necessary cultural alignment to integrate these innovations. In this context, Lean Thinking emerges as a strategic approach to driving cultural change and optimizing processes, especially when combined with the tools and philosophies of Industry 4.0. This work aims to develop a gamified training program for industry workers to enhance Industry 4.0 Culture. To achieve this, a systematic literature review was conducted, followed by the creation of a gamified training prototype on waste and Lean Thinking, using accessible tools such as Unity and Photopea. The prototype was applied in Industrial Engineering classes for validation and achieved high levels of engagement and satisfaction. The results indicated that gamification facilitates the understanding of concepts, making learning more intuitive and enjoyable, while also aiding in the introduction of new technologies and concepts, thus fulfilling its role in preparing professionals for the challenges of Industry 4.0 Culture.