Estudo da manutenção profissional do programa World Class Manufacturing para empresa do setor metal mecânico

Abstract

This research aims to bring concepts and definitions about the World Class Manufacturing Program (WCM), used in companies in the metal-mechanic sector, bringing to knowledge more details about the Professional Maintenance Pillar and its implementation and applicability in the sector to improve results. To elucidate the research, two Case Studies were selected, with reading proposals and analysis of the implementation of the Professional Maintenance Pillar in its business process, in order to bring important knowledge and considerations to the present work, demonstrating the effectiveness of the method when implemented in a way correct, aiming at improvements and profit maximization. By providing information on the benefits and challenges of implementing this program, as well as its impact on maintenance performance, the study will contribute to the literature on the Professional Maintenance Pillar of the WCM program. In addition, the survey identifies important issues that companies may face when implementing the methodology and provides solutions to these challenges. Based on the information obtained from this research, analyzes and comparisons were presented in relation to the maintenance processes in the highlighted companies. For this purpose, the work, in addition to quantitative and qualitative research, used important bibliographic sources to provide greater knowledge and further studies, since the theme is vast and always implies improvements and adjustments for a satisfactory and effective work, contributing to the success from the program.