Implementação de monitoramento de infraestrutura em um ambiente corporativo

Abstract

In the corporate world that is increasingly dependent on infrastructure resources, the lack of monitoring can cause failures that generate service interruptions, performance degradation and network instabilities occur without the IT team being able to take proactive action to solve such problems. Monitoring in corporate environments is essential to reduce problems with service outages and a tool that assists in the analysis of monitored environments. The company, located in Campos Gerais, faced operational difficulties due to the lack of visibility into the availability of its services and information about internal and client servers. The infrastructure team, technically responsible for maintaining servers and services with high availability, reactively addressed possible problems, always being called after failures occurred, which ended up stopping services, often leaving the customer unable to operate their system. For the team to start acting proactively, there was a need to monitor the environment. This work describes the monitoring implementation process using Zabbix and Grafana tools and their use to take proactive actions and quick solutions, reducing the time of possible server and service downtime.