Análise da gestão de resíduos por meio de abordagens de design thinking e soft systems methodology com simulações exploratórias

Abstract

Global sustainability is both a moral and strategic obligation, emphasized by the UN in the 2030 Agenda, which calls for profound transformations to ensure environmental preservation. The increasing accumulation of industrial waste demands effective strategies to minimize its impacts. In this context, innovative methodologies such as Design Thinking and Soft Systems Methodology (SSM) provide support in analyzing and structuring solutions for complex problems. This study aimed to analyze waste management in a chemical industry by integrating these methodologies with management tools such as SWOT Analysis, KPIs, 5W2H, and PDCA. Simulations were conducted to test the feasibility of the proposed solutions, demonstrating how these approaches can contribute to more efficient and sustainable industrial waste management. Since this study employed exploratory observation and document analysis instead of direct interactions with users, it represents a preliminary step toward more interactive and participatory approaches in the future.