Um estudo de caso das aplicações Power da Microsoft

Abstract

The present work aimed to introduce the automation of business administrative processes using Microsoft's Power tools. The study was conducted in a specific organizational context, where the Information Technology department was extensively involved. Each process within the aforementioned department exhibited unique characteristics, and therefore, throughout this study, it was assessed how the application of these tools resulted in significant gains in the selected processes, encompassing finance, time, and productivity. One of the selected processes was described during the detailed and individual analysis, which allowed for an overview of the reconstruction steps carried out through the Scrum methodology, as well as the improvements achieved with the implementation of the recreated processes.